FAQs

All of our dresses are made to order, no matter you ordered in a standard size or custom size, except dresses in stock. Tailoring Time is displayed on each dress's product page. We have several offers to choose from. Thanks for your understanding!

Thanks again for choosing CocoMelody. We take pride in offering high-quality dresses for affordable prices! In order to keep costs low and stay friendly to the environment, all orders are made to order! This means that from the day you place your order to the day it arrives on your doorstep your dress has been crafted by one of our incredibly talented dressmakers. We can not make a promise if we can rush the order or not. Please send email to service@cocomelody.co.UK with your order number. Our amazing stylists will help.

ur dresses are made to order. Estimated Receiving Time = Production Time + Shipping Time It takes anywhere from 4 to 8 weeks to ship wedding dresses or 3 - 4 weeks for other dresses after order. Production times do not include ship time. Shipping can take 3-15 business days subject to the shipping method You can find the ordering timeline at the production time drop list for each product.There are also plenty of options that ship immediately! We suggest customers order at least 3 - 4 month earlier and customers will have plenty of time to alter the dresses just in case. We will also be adding dresses to our "Ready to Ship" section to help alleviate the high demand, but keep in mind that availability is limited and there is no guarantee that we will have the exact style, size, or color you need. If you cannot find an item in the "Ready to Ship" section, it means we do not have one at this time.

Yes, we can make changes to the dresses we have according to your demands. Depending on a number of factors like style, fabric, and modifications, the price can vary. Please contact us firstly about changes and we will make a quotation!